Our building is over 50 years old and presents architectural and structural restrictions that limit our ability to reasonably achieve certain mobility improvements to accommodate guests including those who need to utilize a wheelchair. All of our guest rooms are above the ground floor. The San Francisco Department of Building Inspection determined that due to the architectural and structural limitations full ADA compliance was technically infeasible. Please contact the hotel and ask for the General Manager if you have specific questions about the accessibility features of our property. Please review our website's dedicated accessibility webpage to learn more about our property's accessibility features.
We work very hard to provide an easy-to-use online experience for all guests. We believe all of our website visitors should be able to easily research online on https://www.casalomahotelsf.com regardless of device type and whether an individual requires assistive technology like a screen reader, font magnification, translation or voice recognition software.
To ensure this, Casa Loma Hotel is committed to compliance with Level AA success criteria of the Website Content Accessibility Guidelines 2.1 (WCAG 2.1), an international standard measure of accessibility success. Our website and digital marketing has been developed after carefully parsing these particular guidelines and is continuously being enhanced to make our technology more accessible and user-friendly.
We have tested our hotel’s website to ensure that we meet or exceed Level AA checkpoints of the WCAG 2.1 Standard.
Our hotel website allows visitors to search for accessibility featured guest rooms with ease and details our property’s accessibility features on our Hotel Overview page which can be found here: https://www.casalomahotelsf.com/overview
If you have any questions or would like to report any issues related to the accessibility features of our hotel’s website, please contact us at casalomahotel610@gmail.com
You can learn more about W3C’s Web Accessibility Initiative (WAI) HERE
Our Hotel Offers The Following Accessibility Features
Property Accessibility Features
- Casa Loma Hotel is a Historic Place which does not allow for wheelchair and mobility accessibility to be readily achievable without destroying the historically preserved nature of our Hotel.
- 32 Inch Wide Openings to Common Areas
- Accessibility Equipment for The Deaf
- Accessible Registration Check-in Counters/Other Counters Serving Guests Have A Lowered Portion No More Than 36" High or Has A Folding Shelf At 36" High To Allow Persons Who Use Wheelchair
- All sidewalks and walkways free of any objects that pose a hazard to persons with low vision
- Door hardware (lever, pull, panic bar, etc.) usable with one hand, without tight grasping, pinching or twisting of the wrist
- Front Door Bell
- Ground Floor Hotel Entrance
- Hotel corridors a minimum of 36” wide
- Key card reader positioned so persons who use wheelchairs may approach and operate the opener
- Service Animals Allowed At No Additional Charge
- Signs on The Property Include Braille are Easy to Read and Free From Reflective Material
- Staff Has Access to Information About Guest Rooms
- WCAG Level 2.1 Website
Guest Room Accessibility Features
- Service Animals Allowed
- Accessible Power Outlets
- Hearing Impaired Light Alerts with Kit
- Light/Lamp Controls are Push Button
- Lower Level Individual Thermostat
- Visual Door Knocker
- Shaker Alarm Clock
- Visual Alarm Equipped
- Closed Captioning Television
- Multi-Level Door Viewers
- Drapery Control with a 36” Clear Path Within Reach & Lowered Wands
- Push Button Light/Lamp Control-Type
- Hearing Impaired Light Alerts – Free Portable Equipment Provided by Hotel
- Table/Desk Height Accessible with Knee Space 27” (width) and 34" (height)
- At Least (1) Power Outlet with a Clear Space in Front, 15” from Ground
- Power Outlets within 4” of Telephone
- Communication Kits Available with TTY Machine, Strobe Light, & Visual Door Knocker
- Visual Alarm – Free Portable Equipment Provided by Hotel
- Telephone with Visual Call Alert – Free Portable Equipment Provided by Hotel
- Telephone with Volume Control
- Door hardware on all entry doors to accessible guestrooms and other passage doors within the room usable with one hand
Hotel Website Accessibility Features
This hotel website for Casa Loma Hotel is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.1 and conforms to most priority checkpoints which entail some of the following elements:
Navigation Shortcuts
Our hotel’s website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.
Structured, Semantic Markup
HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group. Please see our Site Map for easy navigation at: https://www.casalomahotelsf.com/sitemap
Images Visibility
All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.
Standards Compliance
The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.
Accessibility References
- Web Content Accessibility Guidelines (WCAG) 2.1, which explains the reasons behind each guideline.
- Section 508, Information and news about the accessibility standards introduced by Section 508 of the Rehabilitation Act.
Accessibility Software and Services
The following tools and services are available for free to assist you with viewing and interacting with our website:
- Click Here for HTML Validator, a free service for checking that web pages conform to published HTML standards.
- Click Here for Web Page Backward Compatibility Viewer, a tool for viewing your web pages without a variety of modern browser features.
- Click Here for Lynx, a free text-only web browser.
Browser Help
Optimize the way you view your web browser. If you have difficulty in reading the Casa Loma Hotel website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage:
Learn about the Accessibility features of these major Internet Browsers below:
- Mozilla Firefox: Click Here for Mozilla Firefox Accessibility Features
- Google Chrome: Click Here for Google Accessibility Features
- Internet Explorer: Click Here for Microsoft Internet Explorer Ease of Access Options
- Apple Safari: Click Here for Apple Accessibility Support
*Note: W3C has not developed a certification program or authorized any other program to certify conformance to W3C standards.